Developed with the flagship public radio station WNYC, TalkBox is a working prototype for a new outreach platform.

Supported by a grant from the Knight Foundation, the goal of the project was to create an easily reproducible system that could be adopted by other public radio stations as a means to involve underrepresented audiences in their programming. Housed within a standard aluminum payphone enclosure, TalkBox can be installed directly on city streets. By simply lifting the handset, non-listeners are drawn into and empowered to participate in the important civic conversations that otherwise take place only on-air.

SHoP worked directly with the editorial and technical teams at WNYC to create a robust and inviting presence for the TalkBox, as well as the integration of back-end technologies and the design of a compelling and inviting audio-prompted user experience. We then turned to our own in-studio Fab Lab to create and assemble components for the prototype.